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Health Plan of San Joaquin

1-888-936-PLAN (7526)
Call 8 a.m. to 5 p.m., Monday–Friday
English, Spanish, Hmong, Vietnamese, and Cambodian

Who Can Join Health Plan of San Joaquin (HPSJ)?

If you live in San Joaquin County or Stanislaus County, and are eligible for the AIM Program, you can now become a Health Plan of San Joaquin member!

Plan Highlights

At Health Plan of San Joaquin, you will have access to high quality health care in a timely, caring and culturally sensitive manner. When you join HPSJ, you will receive:

  • Access

    You can choose from numerous doctors, hospitals and pharmacies close to where you live and work. With HPSJ you will have access to most area pharmacies, including neighborhood pharmacies and well known chains, such as Walgreen’s, Rite-Aid, Save-Mart, Target, and Wal-Mart.

  • Health Information

    You can speak to an Advice Nurse by phone 24 hours a day. We also offer an audio-library to learn more about parenting, what to expect during your pregnancy, and many other health related topics.

    In addition, we will send you newsletters keeping you up to date on the latest healthcare topics!

  • Personalized Service

    HPSJ is conveniently located in the Central Valley and just a phone call away. You can receive application assistance or meet with a representative from our Customer Service Department to discuss your benefits.

Plan Providers

As an HPSJ member you have your choice of many doctors and hospitals throughout San Joaquin and Stanislaus County. With HPSJ, your personal physician can refer you to hospitals with specialized inpatient care available through hospital partnerships in the Central Valley and Bay Area.

For a complete AIM provider directory, please visit the AIM website at www.aim.ca.gov or call our Customer Service Department at 1-888-936-PLAN (7526).

How to Enroll

If you want to receive AIM services from HPSJ, simply write "Health Plan of San Joaquin" in the "Choice of Health Plan" box on the AIM application.

Next, select your provider by visiting the AIM website or calling our Customer Service Department. Once you have selected a provider, write your choice under the "Choice of Provider" box and the provider code in the "Provider Code" box.

Getting Care

Once you are enrolled in HPSJ you will receive a welcome packet through the mail. This packet tells you about your benefits and how to access care.

We will send you an identification (ID) card in the mail within a few days of enrollment; Carry your card with you at all times and present it to your providers whenever you receive services, If you do not select a doctor when you enroll, you will need to call our Customer Service Department to select one right away.

Emergency care is a covered benefit. For non-emergency questions, you can call your Primary Care Physician or Healthreach, HPSJ’s Advice Nurse Program, available 24 hours a day. If you aren’t sure if you have an emergency, call your Primary Care Physician. You can also call the Advice Nurse 24 hrs/day, 7 days/week. The advice nurse will help you decide the best way to get treatment, and if you need to go to the emergency room.

Important Information

For questions regarding providers or HPSJ, please call HPSJ at 1-888-936-PLAN (7526). The information presented on this page is only a summary. For specific terms and conditions, please refer to the Evidence of Coverage (EOC) and Disclosure Form for HPSJ.