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Plans and Providers
Health Plan Descriptions:
Blue Cross of California
Health Maintenance Organization (HMO)
Customer Service Number: 1-800-289-6574,
TDD: 1-888-757-6034, English and Spanish.
Monday - Friday from 8:30 a.m. to 7:00 p.m.
Who Can Join the Blue Cross HMO Plan
The Blue Cross HMO Plan is available to AIM-eligible pregnant women who reside in the counties of: Alameda; Fresno; Kern; Los Angeles; Orange; Sacramento; San Diego; San Francisco; San Joaquin; Santa Clara; Santa Cruz; Stanislaus; Tulare and Ventura.
Plan Highlights
As a member of the Blue Cross HMO Plan for AIM, you have access to an extensive program of quality healthcare. The Blue Cross HMO Plan for AIM offers the following benefits:
- Voluntary wellness programs, such as nutritional services and smoking cessation programs.
- Our Prenatal Program, a voluntary wellness program, is designed to reduce risks to infants by educating expectant mothers and offers you free gifts for participation.
- MedCall® is a 24-hour free nurse health information line, staffed by registered nurses. Services include health education, health counseling and access to recorded information on more than 400 health topics including "Smoking and Pregnancy."
- We have a large selection of participating pharmacies from which you can choose. A mail order prescription drug program is also included for your convenience.
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You can choose your Primary Care Provider by calling Blue Cross Customer Service at
1-800-289-6574
when you enroll or once you are accepted into the Program.
Plan Providers
The Blue Cross HMO Plan for AIM offers an extensive network of physicians, hospitals and other health care professionals that you can choose for your care.
Once your AIM Program application has been approved and you live in Kern, Los Angeles, San Diego, Alameda, Fresno, Sacramento, San Francisco, San Joaquin, Santa Clara, Stanislaus or Tulare County, a Blue Cross Provider Directory will be sent to you so that you can choose providers that are near your home or work.
If you live in Orange, Santa Cruz or Ventura County, you may call Blue Cross customer service at
1-800-289-6574
for participating medical groups in your area.
How the Plan Works
How to Enroll
Simply write "Blue Cross HMO Plan" on the "Choice of Health Plan" line on the AIM application. If you already know which of our Primary Care Providers you would like to choose, write your choice under the "Choice of Medical Group/Provider" and the provider code in the "Provider Code" box. You must select a location within 30 miles of your home. If you didn't select a Primary Care Provider, Blue Cross will assign you one, once accepted in the Program.
Catalina Island AIM subscribers: Services to pregnant women and their newborn up to age 3 months will be provided in Long Beach.
Once Accepted
First, if the assigned PCP is not the right one for you, please call Blue Cross Customer Service at
1-800-289-6574
to change to a new provider.
Second, call and make an appointment with your provider as soon as you receive your Blue Cross I.D. card. Remember, when you are pregnant it is important to begin your health care right away!
Third, call us so we can verify if the hospital you wish to deliver your baby is contracted.
If you need to consult a physician, your provider is available by phone, 24-hours a day.
As a member, you are covered in an emergency 24-hours a day, seven days a week.
For more information about the Blue Cross HMO Plan for AIM, please call
1-800-289-6574.
We will be happy to answer any questions you may have regarding the Blue Cross HMO Plan for AIM.
The information presented on this page is only a summary. For exact terms and conditions you should refer to the Evidence of Coverage booklet for the Blue Cross HMO Plan for AIM.
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