Plans and Providers

Health Plan Descriptions:

Contra Costa Health Plan

Member Services: 1-877-661-6230 (press2)
Marketing: 1-800-211-8040
595 Center Ave., Ste 100 Martinez, CA 94553 Hours: Monday - Friday from 8:00 a.m. to 5:00 p.m. 925-313-6000
www.contracostahealthplan.org

Who Can Join Contra Costa Health Plan (CCHP)
CCHP is available to AIM-eligible pregnant women who live in Contra Costa County.

Plan Highlights Contra Costa Health Plan, founded in 1973, is sponsored by the County of Contra Costa, licensed by the California State Department of Managed Health Care, and is a federally qualified Health Maintenance Organization. Our over 60,000 members, therefore, can be assured CCHP must meet the highest standards of care.

Our members appreciate CCHP's:

• Local Health Centers with extended hours for primary and urgent care services
• Extensive network of community primary care and specialty care physicians
• 24-hour expert Advice Nurse service available 365 days a year
• Worldwide coverage for Emergency services
• Friendly, bilingual Member Services Representatives to help you 8am-5pm, Monday through Friday.

Plan Providers CCHP offers a choice of two "provider networks": Our Regional Medical Center Network (RMCN) offers primary care and access to specialty care through eight Health Centers and at the newest hospital in the region, the Contra Costa Regional Medical Center. You would simply select the Health Center most convenient for you, and select a primary doctor and OB/GYN who works at that Health Center. They will make sure you get all the preventive care, routine care, and referrals for specialty care that you need.

Our other group of providers is the CCHP Community Provider Network (CPN). If you select a Primary Care Physician from CPN, your OB/GYN must also be from this network. You will use whichever hospital your doctor uses-one of six hospitals in the area.

How to Enroll Write "Contra Costa Health Plan" on the "Choice of Health Plan" line in Section 2 of your application. On the next line, please indicate your "Choice of Medical Group/Provider" as either "Regional Medical Center Network" or "Community Provider Network."

Once Accepted - Starting Care When you are enrolled, CCHP will mail you an Identification Card, Member Handbook, Provider Directory, and Combined Evidence of Coverage & Disclosure Form booklet.

We encourage all new members to call our Member Services Department right away. Our Representatives can help you select a Primary Care Physician, as well as answer any other questions you may have about how to access your plan services.

You can change your primary care doctor or OB/GYN, and even switch to the other provider network, by calling Member Services and choosing another doctor from whichever CCHP provider network you have selected.

Important Information The information presented on this page is only a summary. For specific terms and conditions, please refer to the Evidence of Coverage (EOC) and Disclosure Form for Contra Costa Health Plan.