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While You Are in AIM
In order for the AIM Program to continue to provide services, you must help us in the following ways:
Changing Your Address
You must write to the AIM Program to inform them of any changes with your home phone or billing address or if you move out of state. This letter must be sent 30 days before you move. Mail or FAX your letter to:
AIM Program
P.O. Box 15559
Sacramento, CA 95852-0559
FAX: (888) 889-9238
If You Get Other Insurance
You must write to the AIM Program (at the address shown above) if you get other insurance. This is very important to coordinate benefits or if you no longer need AIM services.
Transferring to Another Health Plan within AIM
In most cases, when you sign up with a certain health plan, you will stay with the plan until your coverage ends. There are only three reasons for which you may transfer or be transferred to another AIM health plan.
- You may request to transfer from one AIM health plan to another if you or your baby move to an area that your original health plan does not serve.
The request must be submitted in writing within
thirty (30) days before you move.
If approved, the transfer will take effect within seventeen (17) calendar days of the date the program receives your request.
- You or your health plan may request a transfer because the two of you do not have a good relationship. These requests will only be approved if the transfer is in the best interest of the program. There must also be another AIM provider available where you live.
The transfer will take effect within fifteen (15) calendar days from approval of the transfer request for the subscriber.
- You may be transferred to another AIM health plan
if the one that you are enrolled in is no longer
participating with AIM. The transfer would take effect prior to the end of the contract.
All transfer requests must be approved by the AIM Program. Mail or FAX your letter to:
AIM Program
P.O. Box 15559
Sacramento, CA 95852-0559
FAX: (888) 889-9238
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